Summary:

This form needs to be completed by clients (or their representative) to request an informal review of a claim decision or funding denial. It also outlines the TAC's process for acknowledging and assessing informal review requests.

This can be completed using the Online Informal Review form

How to send documents to the TAC

myTAC

myTAC is the quickest way to:

  • Submit receipts and claim reimbursements
  • Send documents and forms
  • Update your personal and banking details
  • Find out about treatments and services the TAC may pay for

Email

If you can't use myTAC to send your receipts or documents, please take a photo and email it to us at info@tac.vic.gov.au. Include your claim number in the subject line of your email so we can process your request.